Help
Browse common questions below.
Frequently asked
What is boistin?
boistin is a marketplace where independent creators sell digital access — downloads, online courses, private communities, Discord and Telegram memberships, and software licence keys. You can buy once or subscribe.
How do I buy something?
Open a product page and choose a price (one-time or subscription). Checkout is handled securely by Stripe. As soon as your payment succeeds you get instant access, and everything you own appears in Your Library.
What kinds of products are there?
Six access types: file downloads, gated links, online courses with video, Discord roles, Telegram group/channel access, and software licence keys. Each is unlocked automatically when you buy.
How do I get my access after buying?
Go to Your Library and open the product. Files download through secure, expiring links; links and licence keys are shown there; courses stream in the browser; Discord/Telegram access is granted to your linked account.
Can I get a refund?
Refunds are issued by the seller from their dashboard. A full refund removes your access automatically. If you believe a charge is wrong, contact the seller first via the product page. Card disputes temporarily pause access while they're reviewed.
How do subscriptions and free trials work?
Some products are sold as monthly or yearly memberships, and some offer a free trial — you aren't charged until the trial ends. You can manage or cancel a subscription yourself from Your Library through the billing portal.
How do discount codes work?
If a seller has created a code, enter it on the product page before checkout and the price updates. Codes can have expiry dates or limited uses.
How do I become a seller?
Apply from the Sell page. Once approved you connect your own Stripe account, create products, set prices, and publish. You're paid directly by Stripe; boistin takes a transparent platform fee per sale.
What is the affiliate program?
On products that enable it, you can get a referral link and earn a commission on sales you refer (and on renewals). Commissions come out of the seller's earnings, and refunds reverse them.
Can I leave a review?
Yes — if you've bought a product you can leave a 1–5 star rating and review on its page, shown with a Verified purchase badge. Sellers can reply.
What is the community?
Every product has a private community forum open to its buyers, where the seller posts announcements and members can start discussions. You'll find it on the product's access page once you own it.
Is my payment secure?
Yes. All payments are processed on Stripe's secure checkout — boistin never sees or stores your card details.
Still stuck? For anything about a specific order, contact the seller from the product page.